![]() ![]() BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I have spent probably about 30 hours dealing with this situation, and still have NO idea where my money is. I cannot get a consistent answer from anyone at the hospital - answers range anywhere from "we have no record of your account" to "the refund was applied to your outstanding bill" (of which there is **** outstanding) and finally "the refund will reach you in 5 weeks."I have all my receipts, documentation of the calls with insurance and the hospital, and even a few recordings of what I've had to go through to reach their **************** team. This was in November 2022 and it is now March 2023. After my surgery, in examining my bill, I realized that they billed the wrong insurance and that the money was in error as I had already met my deductible for the year.I followed up with my insurance, and they confirmed this was the case and submitted a request to the hospital for me to be refunded to my original payment method. In September 2022 I had surgery at Ascension Seton Austin and was told at the time of my surgery that I owed $1,10**** which I subsequently paid on my credit card. Seton Medical Center Williamson Community Care Van.Seton Highland Lakes Clinic - Marble Falls.Seton Northwest Sports Medicine and Hand Therapy Center.Seton Specialty Care and Transplant Center.Childhood Cancer & Blood Disorders Center.Brain and Spine Center at Brackenridge Hospital.Children's Medical Center of Central Texas.Daughters of Charity Health Services of Austin.Seton Lockhart Family Healthcare Center.Outpatient Pulmonary Rehabilitation Center.Clinical Education Center at Brackenridge.Seton Kozmetsky Community Health Center.Seton Medical Center Outpatient Rehabilitation Shivers Center.Dell Children's Medical Center of Central Texas.Tony has also completed Ascension’s Foundations on Ministry Leadership Cohort in May 2018 and is a member of the Austin Community College Surgical Technology Advisory Board. He also led the multidisciplinary network surgical governance committee to increase revenue capture, reduce surgical denials, improve efficiencies with CDM creation and was responsible for reducing miscellaneous charges. In his prior role as senior director of strategic operations at Dell Children's Medical Center, Tony was responsible for surgical services, the cardiac catheterization lab, imaging, interventional radiology, laboratory, respiratory therapy, rehabilitation services and more. He will bring valuable new insight and expertise to Ascension Seton Northwest and will be able to learn much from the Northwest team as well." “Tony has tremendous experience in both clinical program development and operational excellence. "I have enjoyed working with Tony in various capacities and am thrilled to welcome him to the Ascension Seton Northwest executive leadership team,” said Kate Henderson, regional hospital president at Ascension Texas. ![]()
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